Please note: all enquires for RCUK SSC Ltd (including procurement and recruitment for the Councils) should be directed to the Shared Service Centre and contact details can be found here.
Funding eligibility and remit questions
Research Councils are the contact point for your field of interest and will help with questions on remit and overall funding eligibility. Full contact details are available from individual Research Council websites linked to from this page.
Je-S registration, submitting applications and maintenance requests
Applications and awards for grants, studentships and fellowships across all Research Councils will be handled via our Je-S service in the future, and many are all already managed via Je-S.
Use the Je-S Portal to create an account, log in to submit applications, monitor progress of an application and carry out maintenance requests:https://je-s.rcuk.ac.uk
For Je-S support, you can access help pages from the portal page or contact the Je-S Service Desk:
For more news about Je-S and the RCUK SSC Grants service, you can now sign up for the Je-S Grants Newsletter at https://www.jiscmail.ac.uk/rcukssc-grants
Questions relating to Peer Reviewing and Peer Review Meetings (panels, boards, etc)
Follow up on review papers? Looking for clarity on documentation received? Got a question about a forthcoming peer review meeting? Get in touch with SSC’s Pre-Award Teams:
Questions on maintenance and updates to existing awards
Maintenance requests across all Research Councils will be handled by our SSC service in the future, and some are all already requested through Je-S.
For help with maintenance questions and all post-award administration enquiries get in touch with the SSC’s Post Award Team:
Feedback on services provided by the SSC
RCUK have set up a shared services centre to serve their collective needs in many transactional areas. Please help us make sure that the service delivered also meets the needs of the communities we support. Send your compliments, complaints and comments to: Feedback@ssc.rcuk.ac.uk
Compliments are fed back to individuals or teams and their managers
- Complaints are handled under the formal complaints procedure
- Comments are sent to relevant heads of department for their consideration
Whatever feedback you send to our feedback mailbox, a response will be with you within two working days.
*The SSC’s office hours are Monday to Friday 8.30am - 5pm UK time (excluding Bank holidays and other holidays). You can also leave a voicemail if you call out of hours. When getting in touch please quote either your Je-S user ID and/or the reference number of the award your enquiry relates to.