This section is here to provide assistance with using the RCUK website, it is intended to cover any questions you may have.
If your query isn't covered here, or you have a suggestion or need further assistance, please contact the RCUK Web Manager.
Accessibility Statement
Research Councils UK (RCUK) is committed to enabling as many people as possible, access to our website. By improving both the accessibility and usability of our site, we are seeking to meet the requirements of all our users.
We aim to comply with all of the Priority 1 (A) and 2 (AA) accessibility checkpoints as established by the World Wide Web Consortium's (W3C) web accessibility initiative and the Government Central Office of Information's (COI) guidance on website accessibility standards wherever possible.
A copy of the RCUK websites accessibility policy is available here 
.
If you have any questions or comments, or you are experiencing problems accessing any area of the website please contact us via the details at the end of this page.
Using our website
The RCUK website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use.
The RCUK website makes use of the UK Government accesskeys standard as an alternative form of navigation. Further information is available via the menu on the left hand side of this page.
There is also guidance on the layout of the RCUK website, available via the menu on the left hand side of this page.
Downloads
The RCUK website predominantly uses Adobe's portable document format (PDF) for document downloads, but in some cases may elect to use other formats. Help on downloading and viewing these documents is detailed below. Where a download is available as a PDF document, it will be made apparent by the use of this small PDF logo: , this "tooltip" text will display file size information when in context.
In addition to the small logo, there will be a small portion of text displayed when you hover over the link to the file. This will simply read "PDF, 50KB" or similar, this is informing you that the file is a PDF and that it is (in this example) 50KB in size.
To view PDF documents, you will need to install Adobe's Reader software. This is simple to do, just visit: http://www.adobe.com/products/acrobat/readstep2.html and follow the download instructions. This software "plug-in" will enable you to view PDF documents available on both the RCUK website, as well as from the internet as a whole.
From time to time, the RCUK website will use different file formats for downloadable content. Where this is the case, you will be informed on the page and a link will be provided.
Providing you have a copy of Microsoft Office/Works, these should pose no problem to you - simply select them and they will load in their respective environments. If you do not have a copy of Microsoft Office/Works or the files are causing you problems, you can download free document viewers from the Microsoft website.
You can download Microsoft's Word Viewer here: http://office.microsoft.com/en-us/downloads/CD011197531033.aspx
You can download Microsoft's PowerPoint Viewer here: http://www.microsoft.com/downloads/details.aspx?FamilyID=048DC840-14E1-467D-8DCA-19D2A8FD7485&displaylang=en
Printing
Printing pages on the RCUK website is best done using the "Printer Friendly" option found at the bottom of the page. By following this link, you will be presented with a version of the page which is correctly formatted for printing. Simply print this page as you would normally.
Many pages will print correctly without the need to use the "Printer Friendly" option, but this depends entirely on the page itself. Therefore it is advisable to use the "Printer Friendly" option every time.
Browser Support Policy
The RCUK websites have been tested with a wide range of browser software:
Microsoft IE 5.x, Microsoft IE 6.x, Microsoft IE 7.x, Microsoft IE 8.x, Firefox 1.x, Firefox 3.x, Netscape 5.x, Google Chrome 3.x
The following browsers should also provide access to all of the content and functionality on the site:
Opera 9.x, Safari 4.x, Seamonkey 2.x, Avant 11.x, Iceweasel 3.x.
If you are experiencing problems with accessing the site, please contact us via the details at the end of this page.
For further details of browser testing please see the RCUK Browser Compatibility Testing Matrix here .
Archived information
The RCUK website (www.rcuk.ac.uk) is archived in its entirety (at a minimum rate of biannually) by the National Archives. Previous versions of the RCUK website are available via the link below:
http://webarchive.nationalarchives.gov.uk/*/http:/www.rcuk.ac.uk/
Further information
Further information on accessing websites, standards for accessibility and help on using the internet for differently abled users is available via the links below:
Contact
Email: webmaster@rcuk.ac.uk
Telephone: 01793 444420
Research Councils UK Strategy Unit
North Star Avenue
Swindon
SN2 1ET