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Help and guidance

Guidance on using researchfish

Help and guidance is provided throughout the researchfish system. On the main pages there is step by step guide showing how that page works. You can access it by clicking on the 'How does this page work?' button when you see it, on the right hand side of the page.. Researchfish Ltd provide a help and guidance page with the following links,

RCUK have also produced some guidance covering the six stages it is necessary to go through to successfully complete your researchfish® submission.

Guidance on RCUK research outcome reporting

If you have any queries relating to RCUK research outcome reporting requirements or your award(s) on researchfish please see the FAQs (excludes Studentships)

A set of Frequently Asked Questions (FAQs)  for Studentship Outcomes is available, which includes three sections, providing information for Students, supervisors and training managers (including training programme directors and administrators)

Support Contacts

If you have logging in or other technical issues associated with the researchfish system, please contact researchfish themselves via email at support@researchfish.com. There is also an online Help Centre available from within the system, with context sensitive enquiry functionality, an interactive help tool and Live Chat available from 9 am to 5 pm, Monday–Friday (UK time).

For non- technical enquiries you can also contact the RCUK Research Outcomes Support Team via email at researchoutcomes@rcuk.ac.uk or by telephone on 0800 2922 478, 8:30am to 4:30pm, Monday-Friday (excluding Bank Holidays).


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